In this article, we will look at the main methods that will help you collect contact information for WhatsApp mailing.
Unload from CRM
The most accessible base for sending messages in WhatsApp is your own customers who have contacted you or purchased a product.
All CRM systems allow you to segment your whatsapp blasting customers and export their contacts to an Excel file. If you have a CRM system, you can send out a mailing to customers who contacted you but did not buy. Or who recently made a purchase for the first time.
CRM system is a tool for maintaining a client base in one place from different channels: telephone, social networks, mail, messengers.
Instructions for amoCRM: How to send a WhatsApp mailing to clients from amoCRM?
Instructions for Bitrix24: How to send a WhatsApp message to clients from Bitrix24?
Instructions for yclients: How to make a WhatsApp mailing to clients from yclients?
In CRM systems Bitrix , AmoCRM , Yclients it is possible to export all contacts in an Excel file or download clients of a specific stage of the sales funnel.
Upload from smartphone
If customer contacts are added to smartphone contacts, they can be exported and uploaded to the mailing list.
More detailed information on how to download contacts from iPhone or Android and send them out is described in the article Sending messages in WhatsApp to contacts from a smartphone .
Unload from PBX
Uploading contacts from the PBX is suitable if your company does not have a CRM system or the PBX integration is not configured with it.
In virtual ATCs, such as Megafon, Beeline, MTS, Mango Office, Zadarma, you can download contacts to Excel for any period of time and send them out. For example, download numbers for the past week or the current month.
Collecting contacts through advertising and landing
Using the number database from CRM and PBX, enjoy full control over your cloud pbx and avoid nuisance calls
you can send out a mailing to an existing database, but how can you collect new contacts?
You can develop a one-page landing page or create a page on an existing site that would advertise your product and encourage contact. You collect all contacts for the day and send them a mailing or call them. This is one of the scenarios for using advertising opportunities.
Popular advertising systems:
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Yandex Direct – allows you to set up advertising on Yandex search, as well as banner advertising in the Yandex network. Including you can set up advertising by the audience of your competitors’ sites.
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VKontakte – allows you to set up targeted advertising based on many criteria of your potential audience.
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myTarget – allows you to set up targeted advertising on several platforms at once: VKontakte, Odnoklassniki, mail.ru, Yula, etc.
Purchase of contact base
It will take some time to collect your own database. Maybe just buy it? There are many offers to buy number databases on the Internet, but such a quick method has its drawbacks:
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non-loyal audience – they have b2b fax lead never heard of you and it is more difficult to motivate them to buy than. If they already know about you or are your clients.
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database relevance – most database selling services sell old databases, so we recommend checking them for relevance before sending them out.
If you still purchased a contact base from third-party sources, we recommend following the instructions described in the article How to send out a cold customer base mailing .
Other useful articles:
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How to send a WhatsApp mailing to contacts from amoCRM?
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How to make a WhatsApp mailing to contacts from Bitrix24?
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How to make a WhatsApp mailing to clients from yclients?
